Terms and Conditions

Effective Date: 5/23/2025
Last Updated: 5/23/2025

Welcome to Ace Surplus (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website http://acesurplus.org (the “Site”) and our services related to the recovery of unclaimed funds (collectively, the “Services”).

By accessing or using the Site or our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.

1. Description of Services

Ace Surplus assists individuals and organizations in identifying and recovering unclaimed or abandoned financial assets. We work with clients to research, process, and submit claims for the return of such assets in accordance with applicable laws.

2. No Guarantees

While we strive to provide accurate and timely information, we do not guarantee the success of any unclaimed funds recovery process. Recovery outcomes are subject to verification, documentation, and applicable legal standards.

3. Eligibility

By using our Services, you confirm that you are at least 18 years old and legally capable of entering into binding contracts in the United States.

4. Collection of Personal Information

We collect personal information necessary to verify your identity and process unclaimed funds claims. This may include your full name, contact information, Social Security number, government-issued identification, and financial documents. Your data is handled in accordance with our Privacy Policy

5. Confidentiality

We value your privacy. Your information will not be sold or disclosed to third parties except as required to provide our Services or comply with legal obligations.

6. No User Accounts

You are not required to create an account to use our Site or Services. However, by submitting your information through contact forms or communications, you agree to these Terms and our use of your data to fulfill your request.

7. Fees and Payment

Our fee structure will be clearly outlined in a separate agreement before any recovery work begins. By engaging our Services, you agree to the terms specified in that agreement.

8. Limitation of Liability

To the fullest extent permitted by law, Ace Surplus is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Services. Our total liability shall not exceed the amount paid by you, if any, for the Services.

9. Indemnification

You agree to indemnify and hold harmless Ace Surplus and its affiliates from any claims, losses, damages, or expenses (including attorney fees) arising out of your use of our Services or violation of these Terms.

10. Intellectual Property

All content on our Site, including but not limited to text, graphics, logos, and design, is the property of Ace Surplus and protected under U.S. intellectual property laws. You may not reproduce or distribute any part of the Site without our prior written consent.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.

12. Changes to These Terms

We may revise these Terms at any time by posting an updated version on the Site. Your continued use of the Site and Services after any changes constitutes your acceptance of the new Terms.

Privacy Policy

Effective Date: 5/23/2025
Last Updated: 5/23/2025

Ace Surplus (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website http://acesurplus.org (the “Site”) or use our services related to recovering unclaimed funds (the “Services”).

By using our Site or Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including when you contact us through our website or engage our Services. This may include:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Social Security number

  • Government-issued identification

  • Financial or claim-related documentation

We may also collect limited technical data such as your IP address, browser type, and device information for security and performance monitoring.

2. How We Use Your Information

We use the personal information we collect to:

  • Identify and verify your eligibility for unclaimed funds

  • Provide and manage our Services

  • Communicate with you regarding your case

  • Comply with legal obligations and regulations

  • Improve the functionality and security of our Site

We do not sell your personal information.

3. Sharing Your Information

We may share your personal information with:

  • Government agencies or financial institutions, as necessary to process your claim

  • Authorized third-party service providers assisting with our operations (e.g., mail or document services)

  • Legal or regulatory authorities, if required by law or legal process

We require all third parties to respect the confidentiality of your data and use it only for the intended purposes.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices

You have the right to:

  • Access or correct your personal information

  • Request deletion of your data (subject to legal and contractual obligations)

  • Opt out of future communications

To make such requests, contact us at info@acesurplus.org.

6. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have received data from a child, please contact us immediately.

7. External Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy with the updated effective date on this page. Your continued use of our Site and Services constitutes your acceptance of any changes.